Security Awareness

The banking industry is seeing an increase in customers receiving spoofed phone calls with the bank’s name and/or main phone number, typically in the evening or at night. The fraudsters are attempting to allay concerns by stating they are calling to help mitigate potential fraud and requesting the customer provide their online banking user name, password and other identifying information.

Please be assured that a bank representative will never contact you and request user name and/or password information.  Any caller who does should be considered a potential threat.